Practical ISO & Sustainability Support for SMEs

Coaction Solutions helps micro, small and medium-sized businesses build stronger, more credible and more resilient organisations through practical support with ISO standards, sustainability and responsible business.

We work with SMEs that want to improve consistency, meet customer or supply-chain expectations, prepare for certification, strengthen existing management systems or make sustainability feel more manageable. Our role is to help you understand what matters most, take proportionate action and avoid unnecessary complexity.

Our services cover ISO standard certification, sustainable development, and support and continual improvement. Whether you are starting from scratch, improving what is already in place or looking for a clearer route forward, we help turn good intentions into practical systems, better decisions and lasting business confidence.

Much like a builder who never quite finishes his own home, the team at Coaction Solutions often finds it challenging to complete our own business management system and fully consolidate our ESG credentials.

However, Coaction Solutions is proud to have made meaningful progress, including the introduction of the following:

To minimising carbon emissions

• 100% renewable energy

• Maintain a website accredited to the Eco-Friendly Web Alliance

• Reduced emissions from business travel by 25% by driving small petrol

Connected to the Social side of things

• Donations throughout the year to likes of Client Earth, Children in Need and Comic Relief

Connected to the Governance side of things

• Maintain Insurance covering Public & Employee Liability and Professional

Indemnity

• Have a 50% gender split for our Directors

• Operate an ethical purchasing policy aimed at maximizing the use of ethical and responsible suppliers from across the South West of England

Business / Personal Life Crossover

• We maximise our recycling, but locally and are striving to reduce purchasing produce in single use plastic.

• We are members of Greenpeace

And are active members of Sustainable Crediton, a volunteer led charity focused on improving sustainable living in the local community.