Terms & Conditions of Membership

These Terms & Conditions of Membership are issued by the National Organisation for Responsible Micro, Small and Medium-sized Businesses, trading as Organisation for Responsible Businesses, company number 14248089, registered in England, registered address 84 Wimborne Road, Southend-on-Sea, Essex SS2 4JR.

  1. Users must register their key business details in order to access and take the Questionnaire and must provide true, accurate, current and complete information about their branch / company as requested throughout the Questionnaire.
  2. Taking and passing the Questionnaire does not infer any rights. All businesses must make "The Pledge," apply for membership and make the agreed payment before being granted any rights of membership, including but not limited to the use of the ORB logos.
  3. All members must first pass the ORB Questionnaire and comply with the terms set out above.
  4. ORB reserves the right to refuse any application for Membership. All refusals will be considered by the directors and their decision will be final. Providing the applicant has not made any false statements, membership fees paid in advance will be refunded.
  5. Completing all areas of the Member's Profile Page within two months of becoming a member is a condition of membership.
  6. Members' content on any ORB Websites, either posted by the Member`s registered user or provided to ORB specifically for posting on the Websites, remains the Member`s property, but by providing such content the Member grants ORB a non-exclusive, royalty-free license and sub-license to use the content in any media throughout the world without restriction.
  7. Membership content posted or provided for inclusion on the Websites, including but not limited to directory entries and case studies, will be published at our sole discretion and we are entitled to edit, make additions, deletions, or refuse any entries.
  8. Members breaching the terms of membership and / or acting in a manner that is likely to bring ORB into disrepute may have their Membership revoked with immediate effect without any refund of membership payments. The directors' decision will be final.
  9. Any Member bringing ORB into disrepute shall indemnify ORB for any loss or damage suffered.
  10. Prospective members completing their membership application online are deemed to have read, understood and accepted the Terms and Conditions.
  11. Members may cancel their membership within seven days of their first payment and receive a full refund of any membership fees paid. Members are responsible for cancelling their GoCardless recurring payments.
  12. Subject to clauses 1 to 10, membership is for a minimum of twelve months. One months' notice of cancellation is required thereafter. Members are responsible for cancelling their GoCardless recurring payments.
  13. Cancellation requests should be made to info@orbuk.org.uk
  14. Only fully paid-up bona fide Members will be included in The Responsible Business Directory.
  15. Any Member in arrears or otherwise breaching any terms of membership may have the directory entry removed immediately. (However, if you are experiencing financial difficulties, please contact us so we can work with you.)
  16. All directory entries are subject to the terms of Membership.
  17. The ORB Responsible Business Member logo should only be used during the membership period. If membership is cancelled for any reason whatsoever, logos should be removed from websites and email signatures within two months of cancellation of membership.
  18. Use of undated ORB Responsible Business Member logos is subject to a Use of Logo Agreement which allows an additional term for such logos to be removed from stationery, packaging and/or vehicles.
  19. Information provided by the Questionnaire may be collated and used anonymously for statistical purposes.
  20. Copying, reproduction or any other use of the ORB Questionnaire is strictly prohibited without express permission from ORB.